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| Here are the examples of successful applications
of FreshVoice. |
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| The seminar for real estate dealing
and financial plan is held by connecting the main seminar
room in Tokyo and the remote seminar rooms led by Nagoya..
Owing to remote seminar system, the audience in Nagoya
can join the seminar by the first class lecturers who
are available only in Tokyo including questions and
answers. |
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| With the merger of municipalities,
the public services are required to deliver their services
to the residents of much wider area than ever. In order
to solve this problem, a few city offices employed the
web contact system. The residents push the call button
of the terminals in the local public offices, then the
web contact system connect the call to the adequate
contact center of the center office of the city. This
system allows the residents to access the professionals
such as healthcare and taxes and also allows the public
services to provide higher level services to the residents
without increasing professionals. |
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| The meeting with the factories overseas.The
meeting among, the sales, the development and the manufacturing
department realized by the web conferencing system significantly
reduced the communication time among the group and let
them make the much quicker decision. Owing to the system,
now they can make their response to their customers'
request much quicker than ever, which is generating
the business opportunities and contributing their business
growth. |
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The conference among the branch managers
and seminar and training to staffs at chain stores.
<Seminar and training to part-timers.>
They substantially reduced not only the travel expense
and also the huge absence cost of moving for the seminar
and training to part-timers with the web conferencing
system.
<Branch manager meeting>
The web conferencing system realized
significant reduction of travel expense and absence
cost
minimized the risk by the absence of branch managers
more effective strategic planning by the frequent meeting
among the branch managers
<Notification of promotional campaign>
By sharing homepage, documents and video of shops, they
thoroughly notify and confirm the promotional campaign.
<Monitoring the inventory check>
With the web conferencing system, the headquarter can
monitor if their branches check their inventory by following
the order of the headquarter or not. |
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| The design center of the construction
companies connects with their remote offices working
on construction with the web conferencing system via
ADSL. By sharing significant information such as drawings
and photos of the construction, they can make the proper
and effective management of the construction procedure
and timely decision. |
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| It is critical for pharmaceutical companies
how quickly their MRs understand the new pharmacy and
make the adequate presentation to their clients led
by doctors. Especially, moving MRs is huge cost for
the company from the perspcective of not only travel
expense and also of their absence from their clients.
With the introduction of web conferencing system, the
company realized high efficiency in sharing the critical
information and shortened the sales cycle substantially.
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This system allows potential clients
visiting the exhibition hall of houses to contact the
call center of the company and to consult with them
regarding design planning and interior planning.
The sharing the image CG and floor plan drawing enables
the client to understand the plan and to input their
requirement. |
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Support Center ( Application software
company)
The web contact system allows the help desk staffs to
capture the desktop of the client very easily, which
helps the help desk to understand what is happening
at the client side without requesting the client to
explain their operation. This system also allows the
help desk to directly operate the application in the
computer of the client with voice explanation.
With this system, the company significantly reduced
the required time to solve the problem of each customer
as well as substantially increased the customer satisfaction.
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